Account Executive - Cargo Sales

May 23, 2026

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. <h2>Description</h2><blockquote dir="ltr">Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.<h2>Key Responsibilities:</h2>The Cargo Sales Account Executive is responsible for outside sales, account management and development to drive revenue growth and ensure customer satisfaction. They are responsible for introducing cargo product in the market, maintaining sales and high standard of service to customers. Must be enthusiastic, self-starter, deal maker, tenacious and solutions oriented. Must also stay current on competitive landscape and ensures leadership role for United Cargo in the industry.<ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Develop customer relationships into long-term business relationships. Proactively solicits cargo business from existing and prospective accounts to achieve and exceed revenue goals.<ul style="margin-top:0in;" type="circle"><li class="MsoNormal" style="mso-list:l0 level2 lfo1;">Makes frequent in-person sales calls and follow the Diamond model (relationship on different level and with different departments).</li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;">Responsible for mid-term, long-term and export selling, consignee sales and import sales. </li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;">Creates and maintains account profiles in United systems.</li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;">Creates awareness of all UA products and services in the area to magnify market influence and generate future sales.</li></ul></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Builds and maintains all-around industry knowledge including freight forwarding, airlines and commercial sector. Stays current on competitive landscape, studies market conditions to pinpoint new breaks, prospects and/or possible threats.</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Provides total and efficient service to accounts. Takes ownership of account management and relationship management for assigned portfolio. Maintains creative business development approach ensuring balanced advocacy for business and customer needs.</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Enhances cargo revenues by developing account business plans and forecasting. Facilitates Quarterly Business Reviews (QBR) as appropriate.</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Responsible for rate negotiations and implementation including ad-hoc capability. Actively manages customer allotments. Supports network optimization tools and processes. Partners with Freight Accounting for rate/billing oversight.</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Managing a diverse range of customers who pose a high volume of needs/demands with diplomacy. Maintains enthusiastic, solution-oriented outlook. Takes a pro-active approach to problem solving working closely with customers and/or colleagues to offer solutions, recommend changes or modifications.</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Computer literate ensures accurate and compliant record keeping in designated systems. (i.e. Utilizes Salesforce.com for documentation and to uncover sales opportunities). Promotes emerging technology such as eUsage.</li></ul> Note: This is a Los Angeles based hybrid role. This position will also be required to travel up to 25%-30% of the time. </blockquote><h2>Qualifications</h2><h2>What’s needed to succeed (Minimum Qualifications):</h2><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Bachelor's degree or 4 years of relevant work experience</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">2+ years of sales experience with direct customer contact or cargo customer service/sales experience</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Excellent written and verbal communication skills</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Good reading comprehension skills</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Communicates accurate information and ideas via a wide range of media/mediums to various audiences</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Knowledge of the competitive landscape</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Required to travel up to 25%-30% of the time</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Must possess a valid, active driver’s license and have access to a reliable personal vehicle to travel to customer meetings throughout the region.</li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Must be legally authorized to work in the United States for any employer without sponsorship</li></ul><h2>What will help you propel from the pack (Preferred Qualifications):</h2><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;">Master’s degree</li></ul>United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. The base pay range for this role is $70,304.00 to $83,346.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact <a href="mailto:JobAccommodations@united.com" target="_blank">JobAccommodations@united.com</a>

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