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Employee• Winnipeg, Canada • Remote • Hiring in Canada •
We are seeking for a highly motivated and customer-focused Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be the first point of contact for customers seeking assistance, and your primary responsibility will be to provide timely, accurate, and friendly support through live chat channels. This is an excellent opportunity to work from the comfort of your home while delivering top-notch customer service in a fast-paced environment.
Key Responsibilities; - Customer Interaction; Respond to customer inquiries and support requests through live chat channels, providing clear, concise, and helpful responses. - Troubleshooting; Assist customers in troubleshooting technical issues, answering questions, and guiding them through various processes. - Collaboration; Work closely with other team members to ensure a consistent customer experience across all channels.
Skills & Qualifications; - Excellent Communication. - Customer Service Focus. - Problem Solving. - Attention to Detail. - Technical Proficiency. - Adaptability. - Team Oriented. - Time Management - Availability.
What We Offer; - A supportive and collaborative remote work environment. - Flexible work schedule with the ability to work from anywhere - Ongoing training and development opportunities. - Health benefits
If you're passionate about providing exceptional customer service and enjoy a dynamic remote setting, Kindly apply.