Bilingual Mutual Funds Representative – English, French
Job Description:
- Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects
- Advises customers on wealth and investment strategies and products that meet customer’s objectives
- Fulfills sales and service activities for the customer in accordance with approved procedures
- Identifies and makes referrals to other business groups as needed
- May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs
- Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided
- Provides professional quality sales and service for customer and prospect inquiries, issues and requests
- Probes to understand customer needs and advises them through their unique investment needs
- Achieves sales targets with a focus on relevant investment products
- Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups
- Escalates complex or unresolved customer situations to senior managers as required.
Requirements:
- Typically between 2 - 3 years of relevant experience
- post-secondary degree in related field of study desirable or an equivalent combination of education and experience
- High school diploma or equivalent work experience
- Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative
- Some understanding of Risk Management & Compliance
Benefits:
- health insurance
- tuition reimbursement
- accident and life insurance
- retirement savings plans