Bilingual Mutual Funds Representative – English, French

Job Description:

  • Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects
  • Advises customers on wealth and investment strategies and products that meet customer’s objectives
  • Fulfills sales and service activities for the customer in accordance with approved procedures
  • Identifies and makes referrals to other business groups as needed
  • May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs
  • Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided
  • Provides professional quality sales and service for customer and prospect inquiries, issues and requests
  • Probes to understand customer needs and advises them through their unique investment needs
  • Achieves sales targets with a focus on relevant investment products
  • Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups
  • Escalates complex or unresolved customer situations to senior managers as required.

Requirements:

  • Typically between 2 - 3 years of relevant experience
  • post-secondary degree in related field of study desirable or an equivalent combination of education and experience
  • High school diploma or equivalent work experience
  • Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative
  • Some understanding of Risk Management & Compliance

Benefits:

  • health insurance
  • tuition reimbursement
  • accident and life insurance
  • retirement savings plans
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