call centre agent

  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Tasks
  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Answer clients' inquiries and provide information
  • Computer and technology knowledge
  • Internet
  • MS Excel
  • MS Outlook
  • MS Word
  • Security and safety
  • Criminal record check
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Handling heavy loads
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Work Term: Casual
  • Work Language: English
  • Hours: 1 to 36.25 hours per week
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