Customer Business Development Manager - Hardy Sales & Canada West WFH - Calgary, AB 10-06-2025

The Opportunity :

A champion and advocate for MLF and customer(s). Responsible for developing and strengthening customer relationships, managing and growing both MLF and customer’s business, and bringing category management knowledge and expertise to our customers.

Any MLF team member interested in being considered for this role are encouraged to apply online by October 17. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life :

  • Reach and exceed internal commitments such as volume, profit, and trade spend ROI.
  • Understand customers’ strategy and build strong relationships beyond daily transactional interactions.
  • Achieve profitable growth through the understanding and manipulation of key sales fundamentals, distribution, pricing, promotion and display.
  • Lead the complete sales process through joint business planning, negotiation, forecasting, trade fund management, volume incentive planning, gap closing, and business reviews.
  • Sell in a fact-based way utilizing various sources of available data such as Nielsen and IRI to diagnose the business and turn insights into selling strategies.
  • Demonstrate and build upon basic financial acumen through the understanding and management of Maple Leaf and customer P&Ls
  • Passionately acquire strong knowledge and expertise in our products, industry and the category management so that you become the customer consultant on the business.
  • Exercise strong multi-functional leadership both internally and at the customer by frequent and proactive engagement of available resources to deliver the business, ie : marketing, insights, shopper marketing, field sales, category sales development, finance, demand planning and supply chain.
  • Occasional travel is required
  • Develop stretch targets; meet or exceed plans
  • Strategically grow a profitable business
  • Strengthen customer relationship

What You’ll Bring :

  • 5-7 years of retail food industry or consumer packaged goods sales experience
  • University Degree – Business education preferred
  • Strong commercial sense and industry knowledge
  • Exceptional interpersonal, communication and presentation skills
  • Self-management and organizational skills
  • Creative thinking, analytical and problem-solving skills
  • Ability to work independently as well as part of a team
  • Ability to “think on one’s feet” and make decisions independently in a fast-paced environment
  • Focused on value-added selling
  • Leadership and emotional maturity
  • Valid driver’s license
  • Proficient computer skills
  • Category Management expertise
  • Strong Negotiation skills

    • What We Offer at Maple Leaf Foods :

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

    • About Us :

    We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

    We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

  • We are carbon neutral.
  • We are one of the only food companies in Canada to set science-based targets.

    • A diverse and inclusive work environment

    Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

    We embrace a strong, values-based culture

    Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders : our consumers, our customers, our people, our communities, our shareholders, and the environment.

  • Doing What’s Right
  • Shared Value
  • High Performance
  • Diverse and Inclusive Teams
  • Disciplined Decision Making
  • Our Accountability
  • Intense Curiosity
  • Transparency and Humility

    • We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.

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