Customer Service Agent | Changi Airport

<p><strong><b>⭐ </b>Job Type:</strong> Full-time, Contract<br /> <strong><b>⭐ </b>Timing/Shifts:</strong> 5 Day Week<br /> <strong><b>⭐ </b>Salary:</strong> $2,000 – $2,700/month</p> <h3>Job Responsibilities:</h3> <ul> <li>Provide exceptional customer service to passengers at the airport.</li> <li>Handle inquiries and resolve issues promptly and professionally.</li> <li>Assist passengers with ticketing, check-in, and boarding processes.</li> <li>Coordinate with internal teams to ensure smooth operations.</li> <li>Maintain accurate records and documentation for daily activities.</li> <li>Address passenger concerns and provide solutions effectively.</li> <li>Monitor and manage service standards to meet company goals.</li> <li>Support other customer-related tasks as assigned by supervisors.</li> </ul> <h3>Job Requirements:</h3> <ul> <li>Strong communication skills and customer service abilities.</li> <li>Ability to work in a fast-paced, high-pressure environment.</li> <li>Flexibility to work rotational shifts, including weekends.</li> <li>Proficiency in English, with additional languages as a plus.</li> <li>Professional demeanor and excellent problem-solving skills.</li> <li>Prior experience in customer service is an advantage.</li> <li>Singaporeans and PRs are welcome to apply.</li> <li>Physically fit to handle extended hours of standing or walking.</li> </ul> <h3>Benefits:</h3> <ul> <li>Transport provided for convenience to and from the airport.</li> <li>Enjoy additional overtime and shift allowances.</li> <li>Annual Wage Supplement (AWS) and long-term stability.</li> <li>Opportunity to work in a vibrant and dynamic airport environment.</li> </ul> <h3>How to Apply</h3> <p>If you are interested in this opportunity, please send your application via WhatsApp below:</p>