Entry Level Phlebotomy Technician

Seeking an entry-level Phlebotomy Technician to support donor screening, specimen collection, recordkeeping, and daily center operations.

This position is ideal for someone who enjoys working directly with people, can remain accurate in a fast-paced clinical environment, and is interested in developing experience in phlebotomy and healthcare services.

Primary Responsibilities
  • Welcome donors and provide attentive, professional customer service
  • Complete screening procedures for new and returning donors
  • Measure and document vital signs and finger-stick test results
  • Perform phlebotomy procedures in accordance with established safety and quality standards
  • Enter donor information and maintain complete, accurate electronic records
  • Prepare donor charts and supporting documentation
  • Coordinate donor compensation and assist with related administrative processes
  • Answer incoming calls and respond to routine donor questions
  • Monitor donors throughout the collection process and help maintain a safe environment
  • Follow infection-control, bloodborne-pathogen, privacy, and regulatory requirements
  • Identify opportunities to improve center workflows and support approved process changes
  • Assist with general center operations and other assigned responsibilities
Minimum Qualifications
  • High school diploma or equivalent
  • Strong customer service and interpersonal skills
  • Ability to communicate clearly and professionally with donors and coworkers
  • Ability to remain on your feet for most or all of the scheduled shift
  • Ability to bend, crouch, stoop, lean, and reach above shoulder level and below the knees
  • Ability to lift lightweight materials regularly and occasionally lift items weighing up to approximately 32 pounds
  • Ability to work evenings, weekends, and holidays as scheduled
  • Fine-motor coordination, depth perception, and the ability to hear equipment and alarms from a distance
  • HIPAA training/certificate 
Preferred Qualifications
  • At least one year of experience in a customer-facing, patient-facing, or service-oriented position
  • Previous exposure to healthcare, laboratory, clinical, or phlebotomy environments
  • Experience using electronic information systems or maintaining detailed records
Benefits and Career Development

Eligible employees may have access to a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance
  • Retirement plan with company contribution or matching
  • Paid time off and company holidays
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Family and medical leave benefits
  • Tuition reimbursement opportunities
  • Paid volunteer time
  • Wellness and employee-support programs
  • Opportunities for professional development and advancement

Skills:
Clinical Assessment, Clinical Laboratory, Communication Skills, Customer Relations, Customer Support/Service, Depth Perception, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Infection Control, Information Technology & Information Systems, Interpersonal Skills, Life Insurance, Operations, Pathogens, Phlebotomy, Privacy Regulations, Quality Metrics, Record Keeping, Regulatory Requirements, Safety Standards, Safety/Work Safety, Specimen Collection, Telephone Skills


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