Lead Customer Service Representative | Upto $65/hr Hourly

<strong>About The Job<br><br></strong><strong>Mercor</strong> connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include <strong>Benchmark</strong>, <strong>General Catalyst</strong>, <strong>Peter Thiel</strong>, <strong>Adam D'Angelo</strong>, <strong>Larry Summers</strong>, and <strong>Jack Dorsey</strong>.<br><br><strong>Position:</strong> Customer Service Representative<br><br><strong>Type:</strong> <strong>Contractor<br><br></strong><strong>Compensation:</strong> <strong>$45–$65/hour<br><br></strong><strong>Location:</strong> <strong>Remote<br><br></strong><strong>Duration:</strong> <strong>3–4 weeks<br><br></strong><strong>Commitment:</strong> <strong>15+ hours/week<br><br></strong><strong>Role Responsibilities<br><br></strong><ul><li>Design questions related to your occupation as a Customer Service Representative.</li><li>Work independently and asynchronously to meet project deadlines.</li><li>Ensure question quality aligns with AI research objectives.</li><li>Collaborate with AI teams to refine question sets and improve outcomes.</li><li>Utilize your professional experience to enhance project deliverables.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Must-Have<br><br></strong><ul><li>4+ years full-time work experience as a Customer Service Representative.</li><li>Be based in the US, UK, or Canada.</li><li>Access to a desktop or laptop computer (no Chromebooks).<br><br></li></ul><strong>Compensation & Legal<br><br></strong><ul><li>At-will contractor to Mercor.</li><li>Paid weekly via Stripe Connect.</li><li>Cannot support H1-B or STEM OPT status candidates.<br><br></li></ul><strong>Application Process (Takes 20–30 mins to complete)<br><br></strong><ul><li>Upload resume</li><li>AI interview based on your resume</li><li>Submit form<br><br></li></ul><strong>Resources & Support<br><br></strong><ul><li>For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome</li><li>For any help or support, reach out to: support@mercor.com<br><br></li></ul><em>PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.<br><br></em>,<br><br>