Live chat support VA
Join Our Team as a Remote Customer Chat Specialist
We're a growing organization searching for dedicated chat support professionals to assist customers via our online messaging system.
This role is perfect for experienced support agents and newcomers alike who are eager to build a career in customer service.
Your Daily Responsibilities:
Engage with customers through chat, delivering timely and courteous responses
Adhere to established communication standards and procedures
Maintain accurate records of customer interactions in our system
Schedule Options (CET):
Morning: 8:00 AM - 4:00 PM
Evening: 4:00 PM - 12:00 AM
Overnight: 12:00 AM - 8:00 AM (Primary need)
Essential Requirements:
Reliable broadband internet connection
Desktop or laptop computer (PC or Mac)
Strong keyboarding skills and ability to manage multiple browser tabs
Excellent written communication abilities
Dependable attendance and time management
Ideal Candidates:
Independent workers who thrive with minimal supervision
Individuals interested in building a lasting career
Customer-focused professionals who find satisfaction in problem-solving
Meticulous workers with strong attention to accuracy
Those who excel in remote work environments
What We Offer:
Competitive hourly pay with scheduled raises
Performance-based bonus program
Comprehensive paid training program - no prior experience required
Full employment status (not contract work)
Complete remote work setup
Application Requirements:
Please include:
Summary of your work history
Your city/state and time zone
Preferred work schedule(s) - especially if interested in overnight hours
When you can begin working
We're building a dedicated team for the long term - particularly for our overnight positions. If you're ready for a stable remote career opportunity, we want to hear from you
Contract duration of more than 6 months. with 40 hours per week.
Mandatory skills:
Online Chat Support, Customer Support, Customer Service, Customer Satisfaction, Communication Etiquette, Product Knowledge, Email Support, Virtual Assistance, Email Communication
