Online Advertising Operations Assistant (Full-time Remote)

<p><strong>Time zones:</strong><span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span></p> <div>C4Media, Inc. (HQ Toronto, Canada. Private. Established in 2007), is seeking a full-time remote Operations Assistant (contractor) to join our fully-remote & always-remote global fun & friendly sales team. Reporting to the Advertising Operations Manager, the Operations Assistant will be responsible for the day-to-day support of all aspects of online advertising delivery and client support. This involves general assistance in setting up online advertising campaigns on <a href="https://www.infoq.com" target="_blank" rel="noopener noreferrer">https://www.infoq.com</a>, including creating HTML copy, creating reports, tracking advertising performance data, getting on Zoom calls with the internal sales team and following up with advertisers via email when needed.</div> <div><strong>Why work for C4Media:</strong></div> <ul> <li><strong>Work from home – always:</strong> We are a remote-first and remote-always team who has been successfully operating on a work-from-home basis since 2007. And we have no intention of changing that.</li> <li><strong>Travel the world:</strong> C4Media offers an opportunity to travel 1 – 3 times a year at our expense to NYC, SF, London, and other fun, global locations for conferences & team building. We also got you covered to add a sightseeing day to the end of the trip.</li> <li><strong>Take care of each other:</strong> We look out for one another and prioritize respect, fairness, support, and well-being. Check out our core values on our careers page.</li> <li><strong>Learn something new:</strong> C4Media’s culture is one of learning & mastering. Everyone has a training and education budget for professional growth every year and is encouraged to use it.</li> <li><strong>Make friends across the world:</strong> Be a part of a leading, fast growing international company and build a network of international friends and colleagues for life.</li> <li><strong>Support wellbeing:</strong> In an effort to make physical activity more readily accessible, we offer staff an annual subsidy towards fitness and wellness.</li> <li><strong>Generous paid time off:</strong> In addition to 25 paid days off in the 1st year and 30 paid days off in every subsequent year, we provide 1 paid day off for birthdays (or a similar special day) and 2 paid days for continuing education.</li> </ul> <div><strong>About the role</strong></div> <div>As an Operations Assistant in our advertising department, you are a highly organized individual, who possesses exceptional attention to detail, is self-organized, self-motivated and enjoys working in a fast-paced environment, assembling reports, studying data and collaborating with international colleagues.</div> <ul> <li>Schedule/upload ads, contact customers to request ad creative, test all ads</li> <li>Assist in creating HTML copy for various email campaigns or reports</li> <li>Assist with campaign setup and execution via internal and 3rd party platforms</li> <li>Support campaign lead reports for clients from both internal and external sources</li> <li>Create proof of delivery documentation once a campaign goes live</li> <li>Support the use of required platforms and tools needed to optimize and report ad campaigns</li> <li>Create and manage KPIs, metrics and dashboards for tracking current and past campaigns</li> <li>Manage various email campaign lists</li> <li>Maintain a detailed, organized, accurate and shared Google Drive for Ad Operations</li> <li>Assist the Ad Ops Manager with logistical and other tasks as needed</li> </ul> <div><strong>Requirements of this role include:</strong></p> <p>Professional Experience, Skills & Education:</p> </div> <ul> <li>Advanced experience with Google sheets</li> <li>2 years of previous administrative work experience (post-graduation)</li> <li>Previous HTML experience is considered an asset</li> <li>Previous experience using photo editing tools is considered an asset</li> <li>Highly computer-proficient & technology-curious</li> <li>Excellent English (written & spoken)</li> <li>Have a customer focus, be polite, patient and courteous (especially in email), analytical, have good judgment, an ability to plan, prioritize & re-prioritize and work well in collaborative teams</li> <li>Transparent and good communicator</li> <li>Superior attention to detail, organization, and time management</li> </ul> <div>Set-up Requirements:</div> <ul> <li>Able to work in a full-time remote position</li> <li>Reside in Eastern Europe or Portugal (time zone matters)</li> <li>Able to work as an independent contractor</li> <li>Able to work in overlap with our core global office hours (9 am – 1 pm Eastern). This might mean evenings for you</li> <li>Quiet home-office and comfortable to work from home</li> <li>Reliable, high-speed internet access (a minimum download speed of 25 Mbps and a minimum upload speed of 6 Mbps)</li> <li>A newer computer is required (no older than 3 years) that can handle video editing</li> <li>Able and willing to travel to locations in the USA or Europe 1 – 3 times per year with an average stay of 4-8 days each, to attend our software conferences and annual company meetings, once travel and in-person events resume (we would pay for your travel expenses)</li> </ul> <div></div> <div><strong>Application closing date: August 15, 2022.</strong></div> <div><em>We offer additional perks, including paid time off and continuing educational funds.</em></div>