Project Operations Manager Remote

<strong>Company Introduction<br><br></strong><strong>Mercor</strong> connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include <strong>Benchmark</strong>, <strong>General Catalyst</strong>, <strong>Peter Thiel</strong>, <strong>Adam D'Angelo</strong>, <strong>Larry Summers</strong>, and <strong>Jack Dorsey</strong>.<br><br><strong>Role Overview<br><br></strong><ul><li>Position: Technical Expert Project Manager (TEPM) – Contract, Remote</li><li>Commitment: At least 20 hours per week</li><li>This role supports Strategic Project Leads in managing AI projects. It requires strong technical skills, especially in SQL and dashboarding tools like Hex.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Support a Mercor Project Lead in coordinating project operations and managing workflows.</li><li>Build and maintain project dashboards in Hex to track metrics and expert engagement.</li><li>Engage experts on projects and manage community interactions.</li><li>Respond to expert support tickets and lead targeted follow-ups as needed.</li><li>Host office hours and develop Q&A documentation once projects reach a steady state.</li><li>Distribute project metrics emails, issue reminders or warnings, and nudge experts as needed.</li><li>Perform first-round data QA, often in collaboration with lead reviewers.<br><br></li></ul><strong>Requirements / Qualifications<br><br></strong><strong>Must-Have Qualifications<br><br></strong><ul><li>2+ years of experience in technical project management, operations, or similar.</li><li>Proficiency with SQL and experience using Hex or comparable data visualization tools.</li><li>Demonstrated ability to build, track, and maintain technical project infrastructure.</li><li>Strong written and verbal communication skills for expert engagement.</li><li>Structured approach to quality control and documentation.</li><li>Highly organized, detail-oriented, and proactive in solving problems.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience with data annotation, especially in rubrics, is a strong plus.</li><li>Highly organized, detail-oriented, and comfortable managing multiple priorities.<br><br></li></ul><strong>Engagement Details<br><br></strong><ul><li>Fully remote work around your schedule.</li><li>$50/hr (USD) compensation.</li><li>Weekly payout via Stripe Connect based on logged hours.</li><li>Classified as an "at-will" contractor to Mercor.</li><li>Direct mentorship from an experienced Mercor Strategic Project Lead.</li><li>Initial scope varies by project; strong contributors may be offered evergreen contracts.</li><li>We cannot currently support H1-B or STEM OPT status candidates.<br><br></li></ul><strong>Application Process (Takes 20-30 mins to complete)<br><br></strong><ul><li>Upload resume</li><li>AI interview based on your resume</li><li>Submit form<br><br></li></ul><strong>Resources & Support<br><br></strong><ul><li>For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome</li><li>For any help or support, reach out to: support@mercor.com<br><br></li></ul><em>PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.<br><br></em>,<br><br>

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