Recent Job:Entry Level Operations Agent(Ramp & Baggage)(New York)
Southwest Airlines is a major American airline renowned for its unique company culture and commitment to customer service, famously operating on a foundation of 'LUV' and a 'Fun-LUVing Attitude.' Established over 50 years ago, Southwest Airlines has grown into the nation’s largest domestic carrier with a workforce exceeding 74,000 employees. The airline prides itself on legendary customer service, no hidden fees, and policies like Bags Fly Free®, which have redefined the flying experience for millions of passengers. More than just an employer, Southwest Airlines considers itself a family known for dedication, inclusivity, and fostering a positive environment where employees feel valued and empowered.
As an entry-level Operations Agent based at the bustling Chicago-Midway (MDW) base, you become the essential muscle behind every aircraft's quick turnaround. This role places you at the heart of ground operations, requiring speed, strength, and meticulous attention to safety to ensure the fastest and safest aircraft turns in the industry. Southwest Airlines offers world-class paid training to equip you with the skills needed for this physically demanding job, so no prior experience is required. You’ll be working directly 'below the wing' participating in critical tasks such as marshalling aircraft, loading and unloading baggage (some up to 70 lbs), and operating heavy ground support equipment.
This fast-paced job demands teamwork and resilience as you work outdoors in all weather conditions – enduring the summer heat or assisting with aircraft de-icing in the cold Chicago winters. Flexibility is essential because Southwest operates 24/7, including early mornings (starting as early as 4 AM), late nights (until 1 AM), weekends, and holidays. New employees typically start with night shifts and weekend schedules, a union-based system where shift bidding is seniority-driven. Overtime is commonly available for those wishing to increase their income and experience.
Beyond the physical demands, Southwest Airlines deeply invests in your development. Training includes classroom learning, on-the-job practice at MDW, and access to their state-of-the-art training facilities in Dallas, Texas. You will gain expertise in operating ground equipment ranging from belt loaders to pushback tugs while mastering ramp safety protocols.
Southwest presents an attractive compensation package with base salaries ranging from $38,000 to $55,000 annually, plus overtime compensation, giving you a robust earning potential. An outstanding benefits plan includes a 401(k) program with a significant company match, profit sharing, and unique unlimited travel privileges for you, your family, and even your parents. Furthermore, this entry-level role provides a gateway for broad career advancement within the company; ramp agents often move on to leadership positions, maintenance roles, or corporate careers, ensuring growth aligned with your ambitions and performance.
- high school diploma or equivalent
- physically able to perform manual labor including lifting up to 70 lbs
- availability to work any shift including early mornings, late nights, weekends, and holidays
- ability to work outdoors in various weather conditions
- pass pre-employment screening and background check
- legal authorization to work in the united states
- commitment to safety and teamwork
