Relief Clerk Interpreter ID-508
Full job description
Limited Competition
This job opening is limited to residents living within 25 kilometres of Fort Simpson.
Department Information
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job Information
The Relief Clerk Interpreter will greet patients and callers; answer telephones, direct calls and take messages; direct patient flow, schedule patient appointments for the clinic, in accordance with Northwest Territories Health and Social Services Authority (NTHSSA) Policies and Procedures, and Clinic protocols, while balancing client needs, and Health Care team availability.
KNOWLEDGE, SKILLS AND ABILITIES
¿ Knowledge of general office procedures to work effectively as part of the Clinic team.
¿ Knowledge of electronic equipment such as computer, fax and photocopy machines and the ability to operate them.
¿ Ability to self-direct, and to organize work with minimal supervision.
¿ Interpersonal and verbal communication skills to maintain a professional manner in all situations.
¿ Time management skills to complete tasks in order of importance while dealing with competing priorities.
¿ Written communication skills to maintain patient records.
¿ Knowledge of confidentiality protocols and ability in their application to ensure patient and other information is kept confidential.
¿ Ability to acquire the knowledge of the geographic and/or cultural needs of patients, and how this affects the delivery of Health Care to ensure sensitivity to patient needs.
Typically, the above qualifications would be attained by:
Completion of Grade 12, records management course work, medical terminology course and three (3) years working experience in a busy, high volume Clinic.
GNWT Inquiries
Inquiries Only:
Dehcho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
9602 100 STREET
BOX 240
FORT SIMPSON, NT X0E 0N0
Tel (867) 695-7233
Fax (867) 695-3254
jobsdehcho@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telep
