[Remote] Field Applications Engineer (Semiconductor)
Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a leader in the healthcare industry, seeking a Field Applications Engineer to provide technical support to semiconductor companies. The role focuses on integrating innovative microscopy technology into customer workflows, requiring hands-on experience with electron microscopy and strong customer relationship skills.
Responsibilities
- Provide on-site professional technical support, primarily in North America
- Develop innovative solutions to customer challenges
- Support tool acceptance and new technologies on location and in coordination with the product and service teams
- Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development
- Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development
- Provide detailed technical feedback to the product teams on customer needs and product performance in the field
Skills
- Minimum of an undergraduate degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is preferred
- Minimum 3+ years of hands-on experience with Dual Beam, focused ion beam scanning and electron microscopy (FIB/SEM), or Transmission Electron Microscopy (TEM)
- Understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques
- Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus
- Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers
- Excellent problem-analysis and solving skills
- Ability to travel both domestically and internationally (up to 40%) and possession of a valid passport
- Metrology experience within the semiconductor industry preferred
Benefits
- Competitive pay
- Annual bonuses
- Healthcare
- 401(k) plans
- National medical, dental, and vision plans
- Employee assistance and family support
- Commuter benefits and tuition reimbursement
- Generous paid time off and holiday
- Paid parental leave
- Accident, life insurance, and disability coverage
- Retirement savings programs
- Employee Stock Purchase Plan with discounts
Company Overview
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