Seasonal Customer Service Agent (Ramp) – YUL, Canada

August 25, 2025

Canada, Montreal Airport Customer Service 22-Aug-2025 Ref #: 29410 How you'll help us Keep Climbing (overview & key responsibilities) Pour les résidents du Québec, consultez l’offre d’emploi et postulez en français ici : Customer Service Agent (Lead) – Canada This is a short-term temporary assignment (TDY) to support the seasonal charter operation at Montreal-Trudeau International Airport (YUL). This assignment is expected to last from October 2025 through April 2026, subject to change depending on operational needs. Responsibilities As a Baggage Handler/Ramp Operator, you will work with an innovative team whose common goal is to ensure that our customers' baggage and cargo arrives safely and on time to drive a positive customer experience. Responsibilities for this position include, but are not limited to: <ul><li>Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft </li><li>Responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions </li><li>Safeguard cargo, baggage and mail from damage, loss, and weather </li><li>Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion </li><li>Repeatedly lift and load baggage onto carts and ensure each bag reaches its destination </li><li>Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination </li><li>Practices safety conscious behaviors in all operational processes and procedures </li></ul>Benefits and Perks to Help You Keep Climbing Benefits Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Delta benefits as per local regulations and work rules will apply. What You Need To Succeed (minimum Qualifications) <ul><li>Have a high school diploma or GED/CAEC equivalent </li><li>Consistently makes safety and security, of self and others, the priority </li><li>Embraces a diverse set of people, thinking, and styles </li><li>Be at least 18 years of age </li><li>Frequently lift bags or items weighing up to and including 80 pounds </li><li>Be authorized to live and work in the country you are applying to </li><li>Possess entry-level computer skills </li><li>Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation </li><li>Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays </li><li>Must be fluent, both written and orally, in English </li><li>Must be fluent, both written and orally, in French</li><li>Must currently hold a valid Canadian driver’s license </li><li>Must have current authorization to work and live in Canada at the time of your application. Delta does not sponsor. </li></ul>What Will Give You a Competitive Edge (preferred Qualifications) N/A < Go back

Back to blog

DISCLAIMER