Senior Business Intelligence Engineer- Commission and Heap analytics

**Become a part of our caring community** We are looking for a Senior Business Intelligence Engineer to lead analytics initiatives supporting sales commission programs and digital product analytics using Heap within a healthcare environment. This role partners with Sales Operations, Finance, Product, and Engineering to ensure accurate commission reporting, actionable insights, and scalable analytics solutions that support growth, compliance, and operational excellence. • *Key Responsibilities** • *Commission Analytics & Reporting** + Design, develop, and maintain **end-to-end commission analytics** supporting sales incentive plans, payouts, and performance tracking. + Build and validate complex **commission logic** , ensuring accuracy, transparency, and audit readiness. + Partner with Sales Operations and Finance to support **compensation plan design** , forecasting, and trend analysis. + Create scalable dashboards and self-service reporting that provide visibility into quota attainment, earnings, and sales performance. • *Heap Analytics & Product Insights** + Own and optimize **Heap instrumentation** , ensuring accurate event tracking and data governance. + Translate digital engagement data into actionable insights across patient, provider, and payer journeys. + Develop funnels, behavioral cohorts, and retention analyses to inform product and business decisions. + Partner with Product and Engineering teams to define analytics requirements and success metrics. • *Data Engineering & BI Solutions** + Develop and maintain **data models, ETLs, and semantic layers** supporting commission and product analytics. + Optimize performance and reliability of BI systems and dashboards. + Establish best practices for data quality, validation, and documentation. + Mentor junior BI engineers and analysts. • *Stakeholder Collaboration** + Serve as a trusted analytics partner to Sales, Finance, Product, and Leadership teams. + Present insights and recommendations to both technical and non-technical audiences. + Support ad-hoc analysis and executive-level reporting requests. • *Use your skills to make an impact** • *Required Qualifications** + 6+ years of experience in **Business Intelligence, Analytics, or Data Engineering** + Expertise in **SQL** and relational data modeling + Hands-on experience with **commission systems** (custom or vendor-based) + Experience using **Heap** or similar digital analytics platforms + Experience building dashboards using tools such as **Tableau, Power BI, Looker, or equivalent** + Strong understanding of data validation, reconciliation, and audit controls + Ability to work cross-functionally in a regulated environment • *Preferred Qualifications** + Healthcare industry experience (payer, provider, life sciences, or health tech) + Experience with **HIPAA-compliant data environments** + Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Redshift) + Experience supporting Sales Compensation or Revenue Operations teams + Knowledge of Python or dbt for analytics engineering + Experience working with large-scale event data • *Additional Information** • *Humana Perks:** Full time associates enjoy: + Medical, Dental, Vision and a variety of other supplemental insurances + Paid time off (PTO) & Paid Holidays + 401(k) retirement savings plan + Tuition reimbursement and/or scholarships for qualifying dependent children. + And much more! • *Social Security Task:** Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website. • *Virtual Pre-Screen:** As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. • *Scheduled Weekly Hours** 40 • *Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certification