Senior Manager, Parts Inventory

Job Description:

• Provides strategic leadership and governance for inventory management across all physical locations (shops, mobile trucks, storage containers).
• Owns analytics, compliance, and process standardization for key inventory metrics: turns, obsolescence, non-stock vs. stock mix, write-offs, time-to-repair, and balance sheet impact.
• Partners with technology teams (e.g. CAPTG, CADS) and Business Intelligence to leverage systems like NextWorkd and Karmak for advanced reporting and automation.
• Ensures cycle count compliance, min/max settings, and best practices (cores, returns, barcoding, bin locations) are implemented and sustained across the network.
• Develop and maintain dashboards for inventory turns, obsolescence %, write-offs, non-stock ratio, and working capital impact.
• Develops inventory level strategies and turn health metrics, implements remediation plans, and owns the audit SOP and compliance process.
• Partner with Finance on inventory valuation and balance sheet reporting; provide insights for quarterly reviews.
• Analyze time-to-repair delays linked to parts availability and recommend corrective actions.
• Own cycle count process and compliance across all locations (shops, mobile trucks, containers); publish compliance scorecards.
• Leads cycle count variance reporting, reconciliation, and audit readiness efforts to ensure inventory accuracy and operational integrity.
• Directly responsible for reducing company-wide parts inventory loss & write-offs, build and enforce write-off approval workflows; ensure audit-ready documentation.
• Standardize inventory handling processes to include offboarding & onboarding of mobile technicians, cores, returns, bin location logic, barcoding, and container setup.
• Develop training content for inventory processes; conduct audits and workshops at sites.
• Ensure storage container setup meets safety, security, and efficiency standards.
• Serve as business owner for inventory modules in NextWorld and Karmak; define requirements for enhancements.
• Collaborate with IT and analytics teams (CAPTG, CADS) to automate reporting and predictive analytics.
• Own min/max parameter governance; review and adjust based on demand patterns and service-level targets.
• Connect closely with Procurement & Purchasing to receive input, ensure following procurement strategies, and ensure proper awareness across teams.
• Validate suggested ordering logic for new and existing sites; monitor compliance to stocking policies.

Requirements:

• BA/BS and 8+ years of experience in a related field with at least 3 years experience in a management/leaders hip role; or MS + 6 years experience in a related field; or Ph.D. + 3 years experience in a related field; an equivalent combination of education and work-related experience.
• Proven success in leading inventory governance across diverse physical locations including shops, mobile trucks, and storage containers.
• Demonstrated experience in developing and executing inventory strategies focused on turns, obsolescence, non-stock vs. stock mix, and working capital impact.
• Strong background in cycle count compliance, variance reconciliation, and audit readiness across multi-site operations.
• Experience partnering with Finance on inventory valuation and balance sheet reporting, including quarterly reviews.
• Familiarity with ERP and inventory systems such as NextWorld and Karmak, and collaboration with IT and analytics teams to drive automation and predictive reporting.
• To be employed in this role, you’ll need to clear a pre-employment drug test.

Benefits:

• Healthcare coverage from day 1.
• 401(k) with a company match.
• Continuing education opportunities, including tuition reimbursement.
• Generous vacation days and paid holidays.
• Inclusive parental leave policies, plus fertility coverage and adoption assistance.
• Cool perks like pet insurance, employee discounts and much more.