Sr. Manager- Client Success, Retail Media

About the position

About the company Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service. Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw's, and many more recognizable names. Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #bringyourflavor #LI-AL1

Responsibilities

• Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
• Develops and coaches Client Partner team to deliver data-driven strategies to clients
• Provide account-level annual forecasting, account book development and delegation of quota across the team
• Advocate for the Voice of the Customer across the organization to build a best-in-class Retail Media Network
• Provide accurate account-level forecasting for annual and period-level cadences with minimal call variance
• Develops partnerships with merchandising team as a Category Captain
• Provides mentorship for Client Success and Cross-functional teams
• Keen focus on demand generation and account penetration strategies including tracking relevant sales metrics (deal slippage, response rates, win rates, etc.)
• Provide support for client escalation needs
• Provides guidance for Client Partners with QBR/T2T/ Lunch & Learn strategies
• Attend industry conferences; co-present with clients on Collective Client case studies
• Attend client meetings/ travel for clients as needed (T2T/ QBR/ Lunch & Learns)
• Responsible for developing Broker relationships
• Continuously monitor, learn and develop knowledge of retail media landscape
• Attract, hire and retain top advertising sales leaders

Requirements

• 8 years in Sales/Media/Retail space
• 2 years' experience with a track record of leading successful sales teams
• Demonstrated experience leading QBR/T2T/JBP for C-Suite audience
• Proven ability to foster partnerships with merchandising partners

Benefits

• medical
• dental
• vision
• disability and life insurance
• sick pay
• PTO/Vacation pay/Flexible Time Off
• paid holidays (8-9 days annually)
• bereavement pay
• retirement benefits (such as 401(k) eligibility)
• incentive plan