Supply Chain Coordinator, Bell Mobility ID-973
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Consumer and Small business team you'll work across a portfolio of brands and solutions. From Bell's best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it's not just the options we provide, it's how we provide them. On this team you'll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
The purpose of the Supply Chain Coordinator role is to manage the Dealer and Regional Retailer Accounts from across Canada with account reconciliation, along with investigating disputes and miscellaneous inquiries.
Major Accountabilities
- Collect on accounts - Dealer and Regional Retailer (BC, Quebec)
- Redirect any commissions against AR account
- Reconcile all accounts within their payment terms
- Inquire on overdue invoices, maintain credit limits for accounts
- Create new customer codes as required.
- Liaison with internal business units for upcoming projects/disputes
- Weekly AR reports on Dealer/Regional Retailer Accounts
Level of Autonomy/Initiate/Decision Making
Decisions/recommendations made/actions taken on a regular basis
- Also includes decisions taken without reference to supervisor:
- Running reports from SAP to ensure that all funds received match postings to SAP
- Weekly AR reports on Dealer/Regional Retailer Accounts
- Manager is engaged when responses are not received due to overdue invoices
- Vacation coverage, who will be assigned what task
- Credit escalations
Most complex situations/problems:
- Ensuring the accounts are current to avoid any unexpected write offs
Communication
- Majority of communication is done via email to customers/business units
- Phone calls are made to the Regional Managers/Directors for support
- Face to face conversations between the employee and internal business units for specific tasks
- Educational level required - High School, College/University Diploma
- Designation not required
- Bilingual - French first language
- Years of experience required - 1-2 years in Supply Chain
- Specific experience - Basic Accounting, good organization skills, SAP Retail
- Job Specific Certifications - understanding of Supply Chain and Accounts Receivable
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga
Work Arrangement: Hybrid
Application Deadline: 06/08/2025
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
