Travel-Customer Onboarding Manager ID-954
Full job description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a project manager , you’ll collaborate with cross-functional partners around the world to lead projects from start to finish. This includes estimating workloads, planning steps, assigning responsibilities, communicating status reports, and transitioning through a handover. While no two days will be the sam e, you’ll always strive for the same goal: to influence change and keep high-value projects moving in the right direction.
What You’ll Do:
Design and define work breakdown structures , resources required , and roles and responsibilities
Ensure all client requirements are understood and documented
Lead project and partner calls
Create a positive working environment
Manage and communicate project performance including overall status , changes , risks, assumptions, decisions and dependencies
Lead testing, project handover and readiness assessments , and document any risks and follow-up items
What We’re Looking For:
Have travel industry background
Understand the company and corporate travel industry
Excellent communication ability (in English , multi-lingual a plus )
Passion for working directly with customers
Love for problem solving
Excellent organizational and time management skills
Adaptable
Able to inspire change across a multi-cultural, cross-functional group
Positive, motivational attitude
Understand the company
Location Canada
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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Entry-Level Remote Data Entry, $35/hr, Evening Job
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, No Degree, $40/hr, Remote, Part-Time
Weekend Customer Support, $42/hr, Remote, College Student
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Data Entry, $40/hr, Part-Time, College Student Job
Remote Customer Support, $40/hr, Night Job, No Experience
Remote Moderator, $42/hr, College Student, Weekend Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Remote Phone Job, $50/hr, College Student, Night Shift
Virtual Assistant, $40/hr, Evening, Remote, No Degree
Remote Customer Support, $40/hr, Part-Time, College Student
Remote Phone Support, $40/hr, Evening, No Experience Required
Phone Support, Remote, $42/hr, Evening/Night Shift
Data Entry, $50/hr, Remote, Evening Job, College Student
Data Entry, $40/hr, Evening Job, No Experience, Remote
Phone Support, $50/hr, Weekend, Remote, No Experience
Live Chat Support, $35/hr, Remote, Night Shift, No Degree
Data Entry, $35/hr, Remote, Evening Job, College Student
Customer Support, $35/hr, Night Job, Remote, No Experience
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift
Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Customer Support, $35/hr, Night Job, Remote, No Experience
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Weekend Customer Support, $42/hr, Remote, College Student
As a project manager , you’ll collaborate with cross-functional partners around the world to lead projects from start to finish. This includes estimating workloads, planning steps, assigning responsibilities, communicating status reports, and transitioning through a handover. While no two days will be the sam e, you’ll always strive for the same goal: to influence change and keep high-value projects moving in the right direction.
What You’ll Do:
Design and define work breakdown structures , resources required , and roles and responsibilities
Ensure all client requirements are understood and documented
Lead project and partner calls
Create a positive working environment
Manage and communicate project performance including overall status , changes , risks, assumptions, decisions and dependencies
Lead testing, project handover and readiness assessments , and document any risks and follow-up items
What We’re Looking For:
Have travel industry background
Understand the company and corporate travel industry
Excellent communication ability (in English , multi-lingual a plus )
Passion for working directly with customers
Love for problem solving
Excellent organizational and time management skills
Adaptable
Able to inspire change across a multi-cultural, cross-functional group
Positive, motivational attitude
Understand the company
Location Canada
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
