Vacation Sales Concierge – Pre-Arrival
Job Description:
- Schedule sales presentations and manage customer expectations
- Provide the highest level of service to exceed budgeted sales presentations and volume production goals
- Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
- Use persuasive techniques that maximize revenue while maintaining existing guest loyalty
- Welcome and greet guests; anticipate and address their needs
- Interact with colleagues and guests professionally and promptly
- Contribute to team goals
- Always follow company policies and safety procedures
Requirements:
- Highly motivated with sales or customer service experience
- Enjoy interacting with guests either in person or by phone
- Available to work various shifts, holidays, and weekends
- Concierge, and/or sales experience preferred
- Position may require background and drug screening, in accordance with state and local requirements
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
Benefits:
- Uncapped earning potential ( wages, monthly incentives, annual bonuses, contests)
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities