Vacation Sales Concierge – Pre-Arrival

Job Description:

  • Schedule sales presentations and manage customer expectations
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals
  • Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty
  • Welcome and greet guests; anticipate and address their needs
  • Interact with colleagues and guests professionally and promptly
  • Contribute to team goals
  • Always follow company policies and safety procedures

Requirements:

  • Highly motivated with sales or customer service experience
  • Enjoy interacting with guests either in person or by phone
  • Available to work various shifts, holidays, and weekends
  • Concierge, and/or sales experience preferred
  • Position may require background and drug screening, in accordance with state and local requirements
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time

Benefits:

  • Uncapped earning potential ( wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
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